Guarantee and Return Policy
If you don't love it, return it.
We accept returns for exchange or refund 14 calendar days after delivery of the product. Items must be in “new, unaltered and unused condition.” Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- within 14 calendar days of the delivery date
- must not be a special order or a custom order
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately: 707-528-1723. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit, cash refund, or replacement. Refunds are contingent upon inspection of item(s) once we receive it. Customer is responsible for all shipping costs if seller is not at fault.
Ink Monkey Press
PO Box 11435
Santa Rosa, CA 95406
707-528-1723 (9am-5pm Pacific Time)